soma is a space for reset — physically and mentally.
We ask all guests to help maintain a calm, respectful, and considered environment.
1. Respect for Others
We welcome people from all backgrounds.
You are expected to:
● Treat others with respect at all times
● Avoid unwanted attention, comments, or behaviour
● Respect personal space and boundaries
Harassment, discrimination, or inappropriate behaviour of any kind will not be tolerated.
2. Conduct & Atmosphere
● Keep voices low and be mindful of the shared space
● Allow others space to relax and move freely
● Follow all staff guidance at all times
We reserve the right to remove anyone who disrupts the environment.
3. Phone & Device Policy
● No phones or headphones are permitted in sauna or plunge areas
● This is to protect both privacy and atmosphere
4. Sauna & Plunge Use
● Always sit on a towel in the sauna
● Swimwear must be worn at all times
● Water may be poured on stones only with the consent of others nearby
● Do not touch heaters or equipment
5. Cold Plunge Safety
● Plunges may reach temperatures as low as 2°C
● You must:
○ Enter slowly
○ Monitor your body carefully
○ Exit immediately if uncomfortable
● Recommended immersion time: 2–5 minutes
6. Hygiene
● Shower before using plunge pools
● Maintain good personal hygiene
● Respect the shared nature of the space
7. Substance Policy
● No alcohol or drugs before or during use
● Entry may be refused if you appear under the influence
8. Time Limits
● Maximum recommended visit duration: 2 hours
● This helps ensure fair access for all guests
9. Safety
● Floors may be wet and slippery — take care at all times
● Do not run or behave unsafely
● Report any hazards or incidents to staff immediately
10. Staff Authority
● Staff are present for your safety
● You must follow all instructions given
● Failure to do so may result in removal without refund